Harlequin School Bags

Important Notes/Terms And Conditions For Schools and Retailers

All orders received via fax/email/verbal or post are accepted subject to Harlequin’s Terms and Conditions of sale and overide any conditions made by the purchaser.  All products and goods supplied remain the property of Harlequin International Group Pty Ltd until all invoices have been settled in full, upon which ownership of goods will transfer to the customer.

Variances

Regarding samples viewed and products ordered. Due to nature of hand made manufacture, products supplied may differ slightly from batch to batch in material, colour, content, print colour and size of product with a +/- 15% variance and product designs and materials may be subject to change without prior notice.

Samples

Requested samples will be sent FREE of CHARGE with no obligation to place orders. Samples may be displayed/tested for up to 3 months, but must be returned to Harlequin after use. Samples will only be charged for if lost or kept and will be re-invoiced at the retail price incl. GST. It is very important, when returning samples, to make sure that you keep a receipt for proof of despatch. “Overdue Payment Statements” are sent to you only as a reminder that you are still in possession of the requested samples and to return them after use. Samples will only be credited against your account once received back at Harlequin.

Artwork

School logo's must be supplied in vector created EPS or PDF files and emailed to our artwork department at artwork@harlequingroup.com.au. Designs of lessor quality or JPEGS or that need re-formatting will incur a one-off subsidised cost of only $49 +gst. If you need a brand new logo created, then a subsidised fee of $125.00+gst will be charged. Designs are scaled/sized on average between 8 -12cm at the discretion of Harlequin, depending on product ordered. Clear written instructions MUST be given to art department if school requires design to be of particular dimensions. Harlequin reserves the right to illustrate any customers school logo/design that has been provided to us to use in our marketing material. 

Updated Products

All products are advertised with their latest features and are continually being updated. Existing warehouse stock will be supplied first.

Screens

A mandatory subsidised cost of $45+gst will be charged for each production screen required for each particular form of printing on all first orders only.  No set up/screen costs will be incurred on repeat orders of same design. Screens are scaled/sized between 8 -12cm at the discretion of Harlequin.  Clear written instructions must be given to art department if school requires design to be of particular dimensions.  FREE screens on orders of 500+ units. Digital transfers and embroidered items costed on sight of design.

Pricing advertised in Harlequin's School's Collection brochure.

Trade Prices are quoted per unit in Australian Dollars excluding GST and include a FREE 1 COLOUR PRINT on all products, unless otherwise stated. All Prices are subject to change without prior notice.  Multi-colour logos and embroidery are available with costs given on sight of design. Minimum quantities apply.

Payment for goods and services is due within 7 days of delivery and remain the property of Harlequin until the invoice is paid in full. Overdue accounts may incur administration charges and forfeit any discounts applied to invoices.

Warranty

All Harlequin nylon products are manufactured to the highest industry standards. We offer a manufacturers’ warranty on all products as stated on each products swing tag or product description. Unless otherwise stated, we warrant against any faulty workmanship and/or materials, excluding discounted products sold as imperfect or seconds and any misuse, exposure to UV light, bleaching or expected normal wear and tear of product.  If any product is deemed faulty then it will be fixed or replaced.

Care

Printed nylon products are best stored in a cool environment.  All products can be sponged clean with soapy water, rinsed and left to dry in the shade.  Extended washing or exposure to UV and direct sunlight may cause fading to screen prints and/or fabrics.

Delivery

Delivery will take 14 days for unprinted orders, 3/6 weeks from receipt of artwork for printed and 12/14 weeks for *special bag colour orders, excluding Christmas holiday shutdown. Deliveries must be checked upon receipt as any discrepancies will not be accepted after 14 days. We recommend you place INDENT ORDERS to guarantee your delivery schedule and to avoid any unforeseen delays in stock availability.

Indent Ordering Explanation

Indent Orders are orders placed for goods that schools are not required to pay for until their nominated delivery date. Importantly, it is a guaranteed way of securing your stock & delivery.  Indent deliveries commence from 1st September through to 1st February at your request.

Freight & Handling

For a more secure and efficient service, all Harlequin products will be delivered by courier at a substantially subsidised rate from Harlequin of only $13.95+gst per parcel to any school anywhere in Australia, unless otherwise stated. Due to heavy weight of Diaries, Display Folders, Tea Towels, Aprons and overseas orders will be charged freight at Australia Post published prices.

Cancellations

Cancellations will be accepted at Harlequin’s discretion. Verbal cancellations will not be accepted for orders that have already been completed. A request for a cancellation must be sent in writing and will be confirmed by return email to verify receipt of request. Any artwork/screen costs incurred by Harlequin will be charged for. Indent order cancellations will carry a 50% cancellation fee of the total order placed.

Club Harley

Unless otherwise stated Club Harley offers cannot be used in conjunction with any other special offers or discounts.  To obtain your school discount you must quote your Club Harley number on every order placed.  Orders received without a Club Harley number cannot have discounts back dated.

Content Disclaimer

Content on this webpage is provided for education and information purposes only. Information about a therapy, service, or treatment does not imply any endorsement from any source quoted and is not intended to replace advice from your doctor or other registered health professional. Content has been prepared for Australian audiences, and was accurate at the time of publication. Readers should note that, over time, currency and completeness of the information may change. All users are urged to always seek advice from their registered health care professional for diagnosis and answers to their medical questions.

Design and Copyright  Protection

©1995-2012 Harlequin International Group Pty Ltd. All rights reserved.  All worldwide designs and trademarks, pending and registered are designs and trademarks of Harlequin International Group Pty Ltd, subject to protection under Design and Trade Practices Acts worldwide.  Any unauthorised use or replication is prohibited by law.